Temporary Insurance Mix Up
We have a street with a big insurance company right next to a small
one that I have never heard of. I mean right beside each other. You
know those buildings that look like mini malls with glass offices so
close together that you never know which one you are walking into
until it is too late? You can never really tell whether you are
walking into the big insurance office or the small one. Even more so
because this small company decides to use the same font, size, and color as the big guys so maybe they will get some customers walking
in the wrong door.
Guess what? I was one of those guys.
I think I could have a case for fraud or something, but my signature
is at the bottom of all the documents. I went through the entire
insurance process with the small company thinking that I was in the
big one's office. And as I was sitting outside of the wreckage of my
vehicle on the phone with my agent, who I believe was halfway
stifling laughter as he spoke to me, I couldn't help but notice that
these guys had the tagline under their insurance company name on my
flimsy plastic insurance card which read,
"We pick up the pieces those other guys don't."
You will no doubt have noticed of course that this was in the
USA. I have since moved to the UK and your ideas about service are
entirely different over here. I generally get good, reliable
service, even when I'm looking for the product I used to hate,
temporary car insurance - I buy from cheap temporary car insurance